JULIAN TALBOT

"What gets measured, gets managed." Peter Drucker is often attributed with this quote but he probably wasn't the first to say it and the...

"What a business needs most for its decisions — especially its strategic ones — are data about what goes on outside it. Only outside a...

Every year, we spend billions of dollars on risk management initiatives, often without any subsequent assessment of the effectiveness of...

If you've ever used Key Performance Indicators, you've probably found yourself wondering if they were worth the bother? Some we record...